Becoming A Professional Cleaner
November 20, 2008 nnyq.com editThe great thing about going into the cleaning service industry is that you do not need special skills or knowledge to expertly or completely give excellent service to your future clients. A professional cleaner simply knows the mechanics of dust has been trained to clean or knows the best products for cleaning either by experience or referral.
If you’ve just begun your cleaning business, are looking to expand into a market niche (say professional carpet cleaning), there are several benefits to becoming a professional cleaner. Taking a few steps can give your business the edge that your clients want.
It may be as simple as attending a few cleaning seminars or taking a training course. Unless you’ve already received raving reviews about your cleaning style, or even so, taking a course or two can clue you in to new changes in the industry. Such simple things like a revolutionary product that works on bathroom ring stains or even a new stain remover for even the most expensive carpets can a) increase customer satisfaction and b) save you time and effort in the future.
Reading up on cleaning techniques and tricks can give your business the edge that it needs to keep your clients happy, and when clients are happy they’ll let you know about it. They’ll let others know about it too. Take advantage of product reviews and user reviews on the Internet or in magazines. You might never know what product can work for you.
Professional can mean that you just do a better job than anybody else. You clean the hard to reach shelves and under the sofas. You don’t have to take courses to do a good job at that. The words “professional cleaning” doesn’t mean that you have to take courses. It simply means that you are there to do the jobs that they won’t do. That you understand dirt and grime and how to fight it and keep their homes sparkling clean for the unexpected guest or next Tuesday’s dinner party.
Being a professional cleaner means that you’ll know how to tackle that coffee stain that has magically appeared on their new couch, and with a smile. How you do that, they’ll ask. It can be as simple as using the technique your mother taught you or using that solvent that you found on E-bay. Your clients will love you for it.
Professional cleaning also allows you to dive into the many niches of the cleaning industry. Perhaps you only like to restore and clean antique leather-covered furniture? You can use your specific knowledge and your experience to give people their money’s worth—and keep your profit margin’s through the roof. Remember, you don’t need to be a professional when you begin your cleaning business, but you can become one because of it.
