Question and answer search engine Ask Jeeves Wednesday says it has appointed Tuoc Luong as its new senior vice president of engineering and product management.
A Deal in the Search Space::
InfoSpace signs with Ask Jeeves to use the latters popularity-based search Octopus Luong To Serve Jeeves. •Google Begins Ad Distribution at Earthlink
http://news.earthweb.com/ent-news/article.php/994281HOME |
Luong will serve for the Emeryville, Calif.-based company's business division Jeeves Solutions after coming to the company from Octopus Software, which Ask Jeeves acquired in January. Luong will be taking Octopus' best ideas and moving them into JeevesOne.
"Attracting someone of Tuoc's stature to Jeeves Solutions demonstrates our ability to hire and retain the best talent in the industry in order to grow our enterprise software division," says Jeeves Solutions president Claudio Pinkus. "His extensive technology background, market sensitivity, vision and pursuit of technology excellence accelerate our efforts in defining a self-service leadership position in CRM. As we continue to deliver Connected Self-Service, helping companies reach deep into their enterprise systems to answer customers' questions and requests, Tuoc's contribution will be immeasurable."
NearbyNow: Advisory Board::
Rama Aysola served as the CEO of Intersection, Inc. from 2003 to February 2006. Prior to Ask.com, Mr. Luong was VP of Engineering at Octopus Software (acquired
http://www.nearbynow.com/advisors.htmlHOME |
The Ask.com Blog: Mozillas On Fire::
I said I would demo Octopus to them at some point. Luong says that Jeeves is considering open-sourcing its desktop search client
http://blog.ask.com/2005/02/mozillas_on_fir.htmlHOME |
The JeevesOne server software combines the company's traditional ASP self-service search software with newly infused customer relationship management (CRM) tools. The basis of the platform is four elements: knowledge packs, dictionaries, the JeevesOne engine and a JeevesOne connector for Vignette.
ECRM Guide::
Octopus Luong To Serve Jeeves. By Michael Singer Luong will serve for the Emeryville, Calif.-based companys business division Jeeves Solutions
http://www.ecrmguide.com/article.php/974281HOME |
The company says it is designed for companies that have online-based customer service sites that help answer questions and trouble shoot problems.
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Octopus' Luong To Serve Jeeves